The Process

Personalised Care for Your Mental Well-being

At Neighbourhood Psychology, our approach is grounded in empathy and clinical expertise, helping clients process painful experiences, reduce distress, and reconnect with what matters most. Whether you're working through recent events or long-standing difficulties, our evidence-based therapies aim to foster resilience, self-compassion, and meaningful change. We specialise in trauma-focused Cognitive Behavioural Therapy (TF-CBT) and Acceptance and Commitment Therapy (ACT) to support individuals who are navigating the impacts of trauma, anxiety, depression, and life stressors.

We also provide a comprehensive range of psychological services tailored to support the mental health and well-being of individuals and families. Our core offering is one-on-one therapy—collaborative sessions designed to help you face challenges, build coping strategies, and move toward your personal goals. When working with children and adolescents, we take a whole-family approach—partnering with parents and caregivers to upskill them in understanding and supporting their child’s emotional development, managing difficult behaviours, and fostering stronger family connections.

Neighbourhood Psychology offers specialised psychodynamic therapy for children and adolescents, creating a safe, supportive space for young people to express themselves, develop emotional skills, and receive guidance through life’s ups and downs. From trauma and emotional regulation difficulties to school-related challenges and behavioural concerns, our child-centred care meets families where they are—with practical tools and compassionate support.
In addition, we provide mental health assessments, parenting support, and psychoeducation to strengthen family dynamics and promote positive, sustainable change. We offer both in-person and secure Telehealth sessions to make therapy as accessible and flexible as possible.

At every stage of life, Neighbourhood Psychology is here to walk alongside you—with genuine care, psychological expertise, and a deep commitment to your mental wellness.

What Happens When You Reach Out?

1. Get in Touch
Fill out our contact form or give us a call — whichever you prefer. Just share a few basic details so we can understand how best to help.

2. We'll Give You a Call
One of our friendly team members will contact you to discuss your needs, answer any questions, and help match you with the right psychologist.

3. Book Your First Appointment
We’ll find a time that suits you and book your first session. You’ll receive all the details you need, including how to prepare and what to expect.

4. Start Your Journey
At your first appointment, your psychologist will take time to understand your concerns and goals. From there, you’ll work together on a plan that fits your needs.

FAQs

Yes, studies have shown that attending psychology services online is just as effective as seeing someone face-to-face. Online therapy can be a very effective way of helping most people.

It's great that you're taking this step for your mental health! Seeing someone for the first time can feel a little nerve-wracking, but knowing what to expect can make it easier.

What Happens in a First Appointment?
Introductions & Getting Comfortable – Your therapist or psychiatrist will likely start by explaining how the process works, including confidentiality and what you can expect from sessions.

Talking About Why You're There – You don’t need to have all the answers. They may ask open-ended questions like:"What brought you in today?"
"How have you been feeling lately?"
"Have you noticed any patterns in your mood or behavior?"

History & Background – They might ask about your mental health history, any big life events, relationships, work/school stress, sleep, and physical health.

Setting Goals – If you're comfortable, you can discuss what you hope to get from therapy. If you're not sure, that's okay! They can help you figure it out.

Next Steps – The therapist might suggest a plan for future sessions, coping strategies, or even recommend a psychiatrist if medication could help.

That’s totally normal. Finding the right therapist can take a little trial and error. If you don’t feel comfortable after a couple of sessions, it’s okay to try someone else. There will be no pressure.